We offer free delivery for orders over $300SGD. Orders below, the delivery rate is $80.
Orders are processed within 24-48 hours after order confirmation.
We endeavor to deliver products as soon as possible. You will be notified on the delivery timings via email and/SMS.
It is the customers’ responsibility to check that items will fit through doors, staircases, and lifts in their packaging before you place your order. Product dimensions are included in the Product Information on our website.
We do not charge for carry up or have a ‘stair policy’ for our deliveries 😊
Upon delivery, the customer or 3rd party (whom are appointed by the customer for sign-off) shall inspect the item(s) and the surroundings carefully before our delivery team leaves the premises. Any damages detected should be reported immediately to the delivery team and be sure it is noted on the delivery order. Upon signing acceptance of the delivery order, it will be treated that conditions of goods and surroundings are within the acceptance level of the consumer. Any discrepancies reported will not be accepted and Bailehomme reserves the right to reject any claims that are incurred after delivery of your items.
If you need to reschedule your delivery, please email us at firstname.lastname@example.org as soon as possible.
Click & Collect
If you prefer to collect your items from our warehouse, please choose the ‘Pickup’ option at the Check out Page. We will contact you after payment is made to arrange collection with you.
Collections can be made at our warehouse at 217 Henderson Road, #01-06 Henderson Industrial Park, Singapore 159555. Please bring along with you the confirmation email and a valid ID. If someone is coming to collect your goods on your behalf, do inform us beforehand.
Pre Order Items
Our Customer Service Team will contact you to schedule your delivery once your order has arrived at our warehouse.
Shipping to outside of Singapore
We don’t want to be limited by Country or distance, so although we don’t provide International Shipping at our Check out Page, let’s not let that get in the way. We want all interior lovers to enjoy shopping with Bailehomme – no matter where you are.
We can offer a quote through our shipping software! If you’re eyeing up a ‘must have’ email us at email@example.com.
Larger items, particularly fragile or bulky items may incur significant freight costs, but soft furnishings, rugs and smaller items will be less.